Creating on-going sustainability

The objective is to help the company to develop the necessary capabilities that will ensure the improved performance level to last and even to continue to improve.

Our approach focuses improvement efforts on the few places which will impact the whole system’s performance. This needs aligned, cooperative and committed management who lead and participate in robust multi-disciplinary relationships across the organisation in order to deliver enhanced performance.

The culture of many complex organisations is often symptomatic of nature. A number of diverse improvement initiatives is running aiming to solve the most important problems. Most of these improvement initiatives have lead to improvements on a local basis, on section or work-center level for example, and lead to less collaborative working relationships across the system. Many times these local improvements frustrate flow through your company.

To ensure lasting improvement, we consider it critical to mandate the development of important capabilities. Therefore in our implementations we pay attention to:

• TOC education
• We deliver facilitation and TOC technical skills education with specialists and managers across the company to increase their ability to stimulate change and improvement.
  
  
• Coaching in leadership
  Through 1:1 executive coaching and in the moment development we work closely with the senior management in addressing key challenges with confidence.
  
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• Implementation support
  We teach and support internal project managers and change champions using TOC thinking and tools. This is done through 1:1 and team coaching/ training sessions to ensure sustainability of progress and improvement in the organisation.
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• Focused performance improvement
  We ensure on-going review with senior management and internal project management to check rate of improvement, emerging challenges and embedding of processes.