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DAY 0 | October 14

Exams

08.30 Arrival and registration
09.00 Exams TOCICO
17.00 Closing


DAY 1 | October 15

Simple measures, Great results.

08.30 Arrival and registration
09.30 Opening by Frans Jan Buters
09.45 Keynote Dr. Eli Goldratt – 'The Foundation of the Theory of Constraints'.
12.30
LUNCH
13.15 Introduction of Alex Knight by Frans Jan Buters

'Theory and Practice' by Alex Knight Summary of the key elements of the Theory of Constraints - Effect Cause Effect thinking - Five Steps of the Theory of Constraints - Key applications - Measures - Strategy and Tactics Application of the Theory of Constraints in the Health sector, the Legal Sector and the Retail Sector Lessons Learnt: Theory and Practice by Alex Knight 14.45 BREAK 15.15 TOC Market with short presentations, simulators and games. 16.15 SHORT - BREAK 16.30 Discussion between Alex Knight and Dr. Goldratt: The role of measures in achieving a process of ongoing improvement 17.30 Closing by Frans Jan Buters & Networking reception

DAY 2 | October 16

Dream – Dare – Do it now!


08.30 Opening the three parallel sessions:
- Core processes in Health Care
- Supply Chain management for Retail and Manufacturing
- Project Management in IT and Finance Industry

08.45 Relevant S&T tree reviewed
09.30
BREAK
09.45 Client presentation
10.30 Client presentation
11.15
BREAK
11.45 Implementation Expert presentation - end of parallel sessions!
12.30
LUNCH
13.15 Introduction of Mr Ben Tiggelaar – by Frans Jan Buters
13.20 Why people often don’t do what they promised?
13.50 Why Change as a company and as an individual?
14.50
BREAK
15.15 Leverage points for change.
16.15 The moment of truth: Do we move into action?
17.15 What will you do next Monday?
17.30 Closing by Frans Jan Buters & Networking reception


DAY 3 | October 17

‘Sabbath with Dr. Goldratt’ members only.

Upgrade by Dr. Eli Goldratt to the Expert Community


FIRST EUROPEAN RESULTS CONFERENCE 2009

Amsterdam The Netherlands | 14 - 17 October 2009